NelsonHall Ranks ADP as a "Leader" in Payroll Services in 2016
ROSELAND, NJ -- (Marketwired) -- March 16, 2017 -- NelsonHall, a global business process outsourcing (BPO) and IT services analyst firm, has recognised ADP® as a "Leader" in payroll business processing outsourcing services for the fourth consecutive year. The NelsonHall Evaluation & Assessment Tool (NEAT) evaluates vendors on two key dimensions: Ability to deliver immediate benefits and ability to meet clients' future requirements. Those companies identified in the Leader's quadrant scored well on a combination of analyst assessments and feedback from vendor clients.
Among ADP's payroll strengths, NelsonHall highlighted the company's global presence (in 112 countries to date) and ability to provide multi-country payroll and multilingual support across time zones while incorporating a local presence. The analyst firm also recognized the breadth of ADP's service offering allowing clients ranging from small businesses to global enterprises to choose how much expertise they wish to retain in-house or outsource.
Gary Bragar, HR outsourcing research director at NelsonHall, said, "In the payroll services NEAT evaluation, ADP scored highly based on both analyst assessment and client feedback."
Other strengths cited by NelsonHall include ADP's focus on the user experience and significant investment in its technology and integration capability, placing it in a strong position for multinational clients using large HCM providers that require a more comprehensive integration solution.
"This recognition affirms that by choosing ADP, companies are partnering with a global leader that has a proven track record in payroll services and HCM solutions," said Ed Flynn, president of ADP's Global Enterprise Solutions business. "Companies that rely on ADP are leveraging our cloud-based and mobile platforms, global expertise and ongoing investment in service delivery and technology innovation to help them meet their needs and build better workforces."
A custom report on ADP's payroll capabilities and performance in NelsonHall's Payroll Services NEAT 2016 assessment is available here.
ADP has worked with Australian businesses for more than 35 years and has over 7000 clients. Globally, the ADP group is one of the largest providers of Human Capital Management and payroll solutions, with over 610,000 clients. We are driven to provide our customers with a platform to mitigate compliance risk, deliver business insight and gain operational efficiency. From software to outsourcing solutions, organisations of all sizes take advantage of ADP’s deep expertise to free their teams and help them focus on driving greater business results.
NelsonHall is the leading global BPS and ITS research & analysis firm. Founded in 1998, the company takes a global approach to analysis of vendors and outsourcing markets and is widely respected for the quality and depth of its research. NelsonHall also offers a suite of "Speed-to-Source" tools, including NEAT that assist buy-side executives in saving time and money, while enhancing the quality of their sourcing decisions, in BPS and ITS evaluations.
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